Last Updated: February 4, 2026
At spotdown.site ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
1.1 Information You Provide
We collect information that you voluntarily provide when using our service:
- Spotify URLs that you input for conversion
- Contact information when you reach out to us (email address, name, message content)
- Feedback and correspondence you send to us
1.2 Automatically Collected Information
When you access our website, we may automatically collect certain information:
- Browser type and version
- Operating system
- IP address (anonymized)
- Device information
- Pages visited and time spent on pages
- Referring website addresses
- General geographic location (country/city level only)
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. These may include:
- Essential cookies necessary for website functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To process your conversion requests and deliver MP3 files
- Service Improvement: To analyze usage patterns and improve our converter's functionality
- Communication: To respond to your inquiries and provide customer support
- Security: To detect, prevent, and address technical issues and fraudulent activities
- Legal Compliance: To comply with applicable laws and regulations
- Analytics: To understand how users interact with our service and optimize performance
3. Data Storage and Security
3.1 File Handling
We take your privacy seriously regarding file conversions:
- Converted files are temporarily processed on our servers
- All files are automatically deleted within 24 hours of conversion
- We do not permanently store your converted audio files
- Spotify URLs you input are not saved or logged permanently
3.2 Security Measures
We implement industry-standard security measures to protect your data:
- HTTPS encryption for all data transmission
- Secure server infrastructure with regular security updates
- Access controls and authentication for server administration
- Regular security audits and vulnerability assessments
- Encrypted storage for any temporarily retained data
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our website (hosting, analytics, payment processing) under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or governmental authority
- Protection of Rights: To protect our rights, property, safety, or that of our users
- Business Transfers: In connection with any merger, acquisition, or sale of assets (with prior notice to users)
5. Third-Party Services
Our website may contain links to third-party websites or services (including Spotify). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
We may use third-party analytics services (such as Google Analytics) to analyze website traffic and usage. These services may collect information about your use of our site. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Data Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent for data processing where consent was the basis
To exercise these rights, please contact us at privacy@spotdown.site. We will respond to your request within 30 days.
7. Children's Privacy
Our service is not directed to individuals under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.
8. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:
- Conversion files: Deleted within 24 hours
- Spotify URLs: Not permanently stored
- Analytics data: Anonymized and aggregated, retained for 26 months
- Contact correspondence: Retained for 3 years for support purposes
10. Cookie Policy
We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality. Types of cookies we use:
- Essential Cookies: Required for basic site functionality
- Performance Cookies: Help us understand how visitors interact with our site
- Functionality Cookies: Remember your preferences and settings
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Providing notice on our website homepage
- Sending an email notification (if we have your email address)
Your continued use of our service after any changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Note: This Privacy Policy is designed to be compliant with GDPR, CCPA, and other major privacy regulations. We are committed to protecting your privacy and handling your data responsibly.